Last updated: 21 July 2026. These terms are drafted for South African law (including the Consumer Protection Act 68 of 2008 ("CPA") and the Electronic Communications and Transactions Act 25 of 2002 ("ECT Act")) and should be reviewed by your attorney before reliance.
1. Who we are
These terms govern every sale made through infuzed.online ("Infuzed", "we", "us"). Contact: sales@infuzed.online. Business registration details will be displayed here once provided by the owner, as required by section 43 of the ECT Act.
2. Age restriction and customer warranties
Our products are strictly for adults 18 years or older. By placing an order you warrant that: (a) you are at least 18; (b) the information you provide is true and accurate; (c) you are purchasing for personal use and not for resale (resellers must apply separately via our wholesale channel); and (d) your purchase, possession and use of the products is lawful in the place where you receive and use them, which remains your responsibility to verify.
3. Orders and acceptance
Display of products is an invitation to do business, not a binding offer. An order becomes a contract only when payment is successfully verified and we send an order confirmation. We may decline or cancel an order (with a full refund of amounts paid) where stock is unavailable, where a pricing or description error occurred, where fraud is suspected, or where the order appears not to comply with these terms.
4. Pricing and payment
Prices are in South African Rand. Delivery fees are shown before payment — we never add fees after payment. Payment is processed by Paystack; we do not receive or store card details. In the case of an obvious pricing error, we may cancel and refund rather than supply at the erroneous price.
5. Delivery and risk
Delivery timeframes are good-faith estimates, not guarantees. Risk in the products passes to you on delivery to the address you provided. Please inspect your parcel on arrival and report damage within 48 hours as set out in our Returns Policy.
6. Returns
Our Returns Policy forms part of these terms. Nothing in these terms limits your non-waivable statutory rights under the CPA or the ECT Act.
7. Product information, use and assumption of risk
Our products are cosmetic and wellness products containing cannabis-infused and botanical ingredients. They are not medicines and are not evaluated or registered by SAHPRA. You agree to: read the label and our Product & Wellness Disclaimer before use; follow the directions; patch-test topical products; and stop use if irritation occurs. You use the products at your own election and, to the extent permitted by law, assume the ordinary risks of use described in the Disclaimer, provided that nothing herein excludes liability under section 61 of the CPA or for gross negligence.
8. Limitation of liability
To the maximum extent permitted by law (and subject always to the CPA, which prevails where applicable): (a) our total liability arising from any order is limited to the amount you paid for that order; (b) we are not liable for indirect, special or consequential loss; and (c) we are not liable for delay or failure caused by events beyond our reasonable control (including courier failure, load-shedding, strikes, or acts of authority) — where such an event persists for more than 14 days either party may cancel the affected order for a full refund.
9. General
These terms are governed by South African law. If any clause is unenforceable, the remainder stands. Our failure to enforce a right is not a waiver. These terms, our Website Terms, Privacy Policy, Returns Policy and Disclaimer are the entire agreement for your purchase.