To Your Door
Delivery & Returns
from our hands to yoursTracked, insured, beautifully wrapped and always discreet — anywhere in South Africa.
Place your order
Check out securely with Paystack — card, Instant EFT, SnapScan or Apple Pay. You’ll receive an order confirmation by email straight away.
Wrapped with care
Within one working day we hand-pack your order in plain, elegant packaging — no product names on the outside, ever.
Courier collection
A trusted courier collects your parcel and we email your tracking number so you can follow every step.
Delivered to you
Door-to-door delivery, with live tracking on our Track Order page. Sign, unwrap, unwind.
The Details
Delivery rates
| Service | Time | Coverage | Cost |
|---|---|---|---|
| Standard Courier | 2–4 working days | Anywhere in South Africa | R99 |
| Express Courier | 1–2 working days | Gauteng, Western Cape, KwaZulu-Natal | R159 |
| Free Delivery | 2–4 working days | All orders over R950 — nationwide | Free |
Exact live rates are shown at checkout for your address. Outlying areas and farms may take 1–2 days longer — we’ll always keep you informed.
Discretion, Always
Beautiful on the inside, private on the outside
Every Infuzed parcel travels in plain, unbranded courier packaging. Inside, your products are nestled in tissue and sealed with care — a little gift from us to you.
- No product names or descriptions on the outer box
- The courier waybill shows only your order reference
- Tracking number emailed the moment your parcel is collected
- Add gift notes at checkout — we’ll write them beautifully
Peace of Mind
Returns & little hiccups
Damaged in transit? Email a photo to sales@infuzed.online within 48 hours of delivery and we will replace your product at no cost to you.
Wrong item? If we’ve slipped up, we’ll collect it and send the right one immediately — the courier is on us.
Changed your mind? Unopened, sealed products may be returned within 7 days of delivery for a refund of the product price. For hygiene and safety reasons we cannot accept opened products back.
Questions about your parcel? Use Track Order, or write to us with your reference and we’ll chase the courier for you — you never have to.